At Mac Graham Jewellery, we respect and protect the privacy of everyone who visits our website macgrahamjewellery.com. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online.

1. Who We Are

Mac Graham is an indepedent jewellery label based in Auckland, New Zealand, offering original designs crafted with care and intention. This website, macgrahamjewellery.com, is operated by the Mac Graham Jewellery team.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity and Contact Information – e.g., your name, email address, phone number, billing and shipping addresses.

• Order Details – products you’ve purchased, order history, and payment confirmations (payment details are processed securely via our third-party payment provider and are not stored by us).

• Marketing Preferences – your preferences in receiving marketing from us and your communication choices.

• Technical Data – IP address, browser type, device information, and how you use our site (collected via cookies and analytics tools).

3. How We Use Your Information

We use your personal data to:

• Process and deliver your orders

• Communicate with you regarding your order or customer service enquiries

• Send marketing emails if you have opted in

• Improve your website experience

• Comply with legal obligations and protect our business

4. Sharing Your Data

We only share your data with trusted third-party providers when necessary to:

• Process payments (e.g., Stripe or PayPal)

• Ship your orders (e.g., postal and courier services)

• Store our website data and analytics (e.g., Shopify, Google Analytics, or similar platforms)

Your data is never sold or shared with third parties for their own marketing purposes.

5. Your Rights

Depending on your location, you may have rights under data protection laws including the right to:

• Access the personal data we hold about you

• Correct inaccuracies in your personal data

• Request deletion of your data

• Withdraw consent for marketing at any time

To exercise your rights, please contact us at hello@macgrahamjewellery.com.

6. Cookies

Our website uses cookies to improve your browsing experience and gather analytics about website traffic. You can manage your cookie preferences through your browser settings.

7. How We Protect Your Data

We use appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. While no method of transmission over the Internet is 100% secure, we strive to follow industry best practices to keep your data safe.

8. How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact:

Mac Graham Jewellery
Email: hello@macgrahamjewellery.com
Website: www.macgrahamjewellery.com

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date noted at the top.